Frequently Asked Questions
Once you have placed your order, you will receive a confirmation email & SMS. If you do not receive an email, contact our customer service.
Create an account on our website.
Login Link: www.eliteavenue.com.pk
Once all items you wish to purchase have been added to your cart, follow the steps below to pay with Cash on delivery:
Note: account creation is not compulsory to place the order.
Yes. Click on the “Orders status” section in “YOUR ACCOUNT” and you will be able to track your order in real time.
We offer the following payment methods:
PKR 180 will be charged on order value of less than PKR 2,500. We provide free shipping for orders valued above PKR 2,500 in Pakistan.
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code are mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.
If a product runs out, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website.